HeyAskr terms of use.

heyaskr.ai and the service on it are operated by the team behind HeyAskr, contactable at ask@heyaskr.ai. In these terms, we and us mean that team, and you means the person using the site.

Using the site means you accept these terms. If you do not accept them, do not use it. Opening an account and adding credit means you accept them as they stand on the day you do it.

We have not yet published a registered company name and address. Until we do, and we will say so on this page when it happens, you are dealing with the operators named above and nothing in these terms cuts down the consumer protections of the country you live in.

HeyAskr is early. Being clear about the gap matters more to us than looking further along than we are.

• Working today: the public information pages, the model catalog, the calculators, email accounts, crypto funding, a credit balance, and a text chat at /chat that relays your message to a third party model gateway and returns the reply, metered against your balance.
• Not working today: saved chat history, team or shared accounts, an API of your own, and withdrawals of any kind.
• The live execution path returns text only. Any catalog entry describing image, video or audio generation is reference information about the wider market, not a capability you can currently use here.
• We are one person’s width away from a support desk. Expect email, not a phone line.

You must be at least 18 and able to enter a contract. If you accept these terms for an organisation, you confirm you are authorised to bind it.

You must not be located in, resident in, or acting for a person or country subject to sanctions or trade restrictions that make it unlawful for us to deal with you. Whether using AI services and cryptocurrency is lawful where you are is your responsibility to check, not ours.

Where the law requires it, we may have to refuse an account, freeze a balance, or decline to credit a payment. We would rather say that here than surprise you with it.

An account is an email address, and access to it is by a code we mail you. Keep control of that inbox: anyone who can read it can sign in as you and spend your credit. Tell us at once if you think that has happened.

One account per person. Do not share access, and do not open extra accounts to get around a limit or a suspension.

You can close your account whenever you like by emailing us. Because credit is spend only, closing an account with credit on it gives that credit up. Spend it first.

The privacy notice sets out exactly what an account holds and what we do with it.

You keep whatever rights you already have in the text you submit. You give us permission to transmit it for the single purpose of getting you a response.

Your message is sent to PPQ, the model gateway at api.ppq.ai, and onward to the company that operates the model you chose. Their acceptable use rules apply to you as well as ours, and either of them can refuse, block or filter a request. See the privacy notice for exactly what is sent and what is kept.

Do not submit anything you are not free to disclose: credentials, secrets, personal data about other people, regulated records or material under an NDA.

AI output can be incomplete, out of date, biased or simply invented, including citations, quotations and numbers that look convincing. It is not professional advice of any kind. You are responsible for checking output before you act on it or publish it.

We claim no rights in the output you receive. We also cannot promise it is original or free of third party rights, and the legal position on that differs by provider and by country.

Do not rely on output where an error would cause real harm, including medical, legal, financial and safety critical uses, without review by a qualified human.

Every price, conversion, network fee, saving and token estimate on this site is indicative. Crypto rates come from public market feeds and move constantly. Network fees are estimates derived from public blockchain endpoints. Model prices come from the upstream gateway catalog and can change without notice.

Figures shown are not a quote, not an offer and not financial, tax, investment or legal advice. If you find a figure that is wrong, send it to ask@heyaskr.ai with the page URL and we will correct it.

You add credit by sending cryptocurrency to an address issued for that one deposit. We accept Litecoin, Bitcoin, Bitcoin over the Lightning Network, and Monero. One dollar buys 1,000 credits. Credit is then spent as you use models, priced from what the request actually cost us upstream plus our margin, and the amount is shown against each request in your wallet.

The address belongs to the model gateway that runs the service behind the scenes, so your payment reaches it directly rather than passing through an account of ours. We record which deposit is yours, which is how the credit reaches you and nobody else.

• A deposit address is issued to you, for that deposit. Do not reuse an old address and do not send to an address anyone gave you anywhere other than your signed in wallet page.
• Send the asset on the network we name. Funds sent as the wrong asset, or on an unsupported network, or to a wrong address, are usually unrecoverable, and we cannot recover them for you.
• Crypto transfers are irreversible. Once a transaction confirms on chain, neither you nor we can reverse it, and there is no chargeback.
• Network fees are yours and are not credited, so send the quoted amount on top of whatever your wallet charges to send it.
• The rate is the one quoted when the payment is created, not the rate displayed earlier and not the rate when it confirms.
• A deposit address is good for a limited time, shown as a countdown next to it. Send within that window. Anything arriving after it may not reach your balance, and we may not be able to recover it.
• Send the exact amount quoted. A payment short of it does not settle, so it does not credit.
• Credit does not expire, earns nothing, and is not a claim on us for money.

Credit is spend only. It buys model usage and it cannot be withdrawn, transferred to another person, or converted back into cryptocurrency or cash. There is no mechanism in the product that does so. This is deliberate: what you are buying is prepaid access to model usage, not a wallet we hold for you and not a deposit we owe you.

The short version: credit already spent cannot come back, and unspent credit is not designed to.

• Credit already spent on model requests is not refundable, because we have already paid the provider for that usage.
• Unspent credit is not refundable as a matter of course. It is prepaid usage, not a balance we hold for you.
• Where we are at fault, we will put it right. If a request was charged twice, charged for a reply you never received, or priced wrongly, tell us and we will correct your balance. That correction is made in credit.
• Where we close or suspend your account for a reason that is not your fault, we will discuss returning the unspent portion with you.
• We may decline a refund where we reasonably suspect fraud, sanctions evasion or abuse of the service, or where the law requires us to.

Nothing in this section removes rights you have as a consumer that cannot be waived by contract. If you live somewhere that gives you a statutory right to cancel and be repaid, that right stands over anything above, and you should email us to use it. Because we pay the upstream provider the moment you send a request, using the service is what consumes that right in respect of the credit you have already spent.

Do not use the service to break the law or help anyone else do it, to harm, harass or deceive people, to produce sexual content involving minors, or to produce material designed to cause serious harm.

Do not infringe intellectual property or privacy rights, work around model safety systems or our rate limits, scrape the site, or resell or re-expose the gateway as your own product.

Do not probe, load test or attack the site or the systems behind it. Do not attempt to spend credit you do not have, or to interfere with metering, billing or the ledger.

We can suspend or end your access immediately where we reasonably believe this section is being broken, or where an upstream provider requires it. Where we do that for a serious breach, unspent credit may be forfeited.

The service is provided as it is and as it is available. We do not promise uptime, that any particular model stays in the catalog, that a model behaves the way it did yesterday, or that any of it is fit for your purpose.

Models, prices, features and this site can change or be withdrawn at any time. A catalog entry is information, not a commitment to supply. We can change what a credit buys as upstream prices change; we will not change what a credit costs to buy retrospectively.

We depend on the model gateway, the model providers, public blockchain endpoints and market data feeds. When they fail, the parts of the site that rely on them fail with them. If the service closes down, we will give notice on this site and let you spend what you are holding.

To the fullest extent the law allows, we are not liable for lost profit, lost revenue, lost or corrupted data, business interruption, or any indirect or consequential loss. Nor are we liable for decisions you make based on model output or on the estimates shown here, for cryptocurrency lost through a transfer you sent to a wrong address or network, or for failures of the model gateway, a model provider, a blockchain or a market data feed.

Where we are liable, our total liability for all claims connected to the service is capped at what you paid us in the twelve months before the claim.

If a third party brings a claim against us because of what you submitted or how you used the output, you will cover the reasonable costs of dealing with it, unless the claim arises from our own breach of these terms.

Nothing here limits liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot lawfully be limited. Where local law does not allow one of the exclusions above, that exclusion applies only as far as the law allows.

A governing law and jurisdiction clause is published together with the company details. We have not published either yet, and we would rather say that plainly than name a jurisdiction we have not settled.

If you are a consumer, you keep the protection of the mandatory law of the country you live in, and you can bring proceedings there.

Before anyone goes to court, email ask@heyaskr.ai with the detail. We will try to resolve it within 30 days.

We can change these terms. The date at the top moves when we do, and where a change is material, in particular to funding, refunds or liability, we will say so plainly on this page. Continuing to use the site after that means you accept the new version.

If a clause turns out to be unenforceable, the rest of these terms still stand. We may transfer these terms to a company that takes over the business. You may not transfer them without our agreement. These terms are the whole agreement between us about the site and replace any earlier version.

Questions about these terms, reports of fraudulent HeyAskr deposit addresses, and corrections all go to ask@heyaskr.ai.